Market Leading UK Manufacturer of Commercial Refrigeration Cabinets, supplying directly to leading Grocery Chains and indirectly through a national network of independent Distributors, are urgently seeking to recruit a Commercial Manager.

This is a new position to be created following a period of significant sales growth. As part of the Senior Management Team, the role will assume responsibility for a small team of c. 8 staff and the coordination of the Order Management and Order Fulfillment functions

Key Responsibilities:

• Customer Services

• Order processing – enquiries, quotations

• Order management – lead time management, scheduling of deliveries / collections

• Project and Installation Management

• Programme Management / Tracking

• Installation Planning – surveys, resource planning

• Installation Supervision

• Control of Contractors – RAMs, Health and Safety, Accreditations, appointment / negotiation

• Forecasting

• Sales Forecasting – order cover, sales

• Other

• Invoicing - liaising with the Finance function to ensure timely and accurate invoicing and credit control

• Production Planning – liaising with the Manufacturing operation to provide regular up to date order / programme information and to obtain and communicate accurate lead time information

• Transport – liaising with logistics function to ensure timely delivery / collection requirements

• Identification and provision of regular reporting and performance measures to drive service and control improvement

Key Requirements:

• Manufacturing background ideally in Capital Goods

• Demonstrate solid experience of managing Order Management and Project / Installation teams

• Confident in all aspects of managing and enhancing team performance  

• Demonstrate the ability to work across functions to deliver continuous service performance improvement

• Confident in a demanding customer facing environment

• Flexible and adaptable in a small but fast growing environment 

For more information about this exciting new position, please contact us on 0118 930 4444 or send your CV to david@tsinternational.net.