Commercial Manager

Market Leading UK Manufacturer of Commercial Refrigeration Cabinets, supplying directly to leading Grocery Chains and indirectly through a national network of independent Distributors, are urgently seeking to recruit a Commercial Manager.

This is a new position to be created following a period of significant sales growth. As part of the Senior Management Team, the role will assume responsibility for a small team of c. 8 staff and the coordination of the Order Management and Order Fulfillment functions

Key Responsibilities:

• Customer Services
• Order processing – enquiries, quotations
• Order management – lead time management, scheduling of deliveries / collections
• Project and Installation Management
• Programme Management / Tracking
• Installation Planning – surveys, resource planning
• Installation Supervision
• Control of Contractors – RAMs, Health and Safety, Accreditations, appointment / negotiation
• Forecasting
• Sales Forecasting – order cover, sales
• Other
• Invoicing - liaising with the Finance function to ensure timely and accurate invoicing and credit control
• Production Planning – liaising with the Manufacturing operation to provide regular up to date order / programme information and to obtain and communicate accurate lead time information
• Transport – liaising with logistics function to ensure timely delivery / collection requirements
• Identification and provision of regular reporting and performance measures to drive service and control improvement

Key Requirements:

• Manufacturing background ideally in Capital Goods
• Demonstrate solid experience of managing Order Management and Project / Installation teams
• Confident in all aspects of managing and enhancing team performance  
• Demonstrate the ability to work across functions to deliver continuous service performance improvement
• Confident in a demanding customer facing environment
• Flexible and adaptable in a small but fast growing environment