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Technical Support Engineer - Air Conditioning Products

Job Title: Technical Support Engineer - Air Conditioning Products
Contract Type: Permanent
Location: Maidenhead
Salary: £35000 - £37000 per annum, Benefits: + car allowance + benefits + pension + PMI + 25 days holiday
Start Date: 2016-03-04 00:00:00
Duration: n/a
REF: AW-44
Contact Name: David Walker
Contact Email:
Job Published: over 6 years ago

Job Description

This company is one of the largest industrial corporations worldwide providing high quality, efficient and reliable air conditioning solutions across the globe. By investing heavily in research and development they have been able to remain at the forefront of the industry for the last 100 years.

Their Maidenhead office is looking for a Technical Support Engineer to join their support team to provide a high quality, professional and responsive line support service for their large range of air conditioning products.

Day-to-day responsibilities will include:

  • Answering internal and external telephone technical enquiries
  • Liaising with factories around the world regarding technical or quality issues
  • Assisting the sales engineers and internal sales staff with technical queries
  • Troubleshooting site visits
  • Commissioning on our range of packaged air conditioning, VRF and chillers
  • Handling warranty enquiries
  • Assisting sales administrators with transport damage insurance claims
As a prime candidate for this role you will have and be the following:
  • City and Guilds or NVQ Refrigeration and Air Conditioning qualification
  • Customer focus
  • Confident communicator
  • Ability to prioritise
  • Proactive, self motivated to achieve and maintain high standards
  • Ability to remain calm and professional under pressure
  • Able to build and maintain good relationships with internal and external partners
This global air conditioning leader recognises that it’s success is rooted in the talents of it’s people who are passionate about what they do, whatever area of the business they work in. They are looking for committed and capable people to join their world leading operation.

For more detailed information on this vacancy and a confidential discussion please contact David Walker on: 0118 930 4444 or 07774 726 119