Job Description
Their Hertfordshire office is looking for a Technical AC Engineer to join their Air Conditioning team to provide a high quality, professional and responsive support service based within the office as well as on site. All training on the product range and support processes will be provided.
Day-to-day responsibilities will include:
- Dealing with internal and external technical enquiries
- Liaising with factories around the world regarding technical or quality issues
- Assisting the sales engineers and internal sales staff with technical queries
- Troubleshooting site visits
- Commissioning on a range of packaged air conditioning, VRF and chillers
- Handling warranty enquiries
- Assisting sales administrators with various issues
- City and Guilds or NVQ Refrigeration and Air Conditioning qualification
- Customer focus
- Confident communicator
- Ability to prioritise
- Proactive, self motivated to achieve and maintain high standards
- Ability to remain calm and professional under pressure
- Able to build and maintain good relationships with internal and external partners
There a is a fundamental need for the job holder to travel within the United Kingdom for the fulfilment of this role, therefore a valid UK driving license is an essential requirement.
For more detailed information on this vacancy and a confidential discussion please contact David Dunn on: 0118 930 2796 or 07587 772978