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Service Sales Engineer

Job Title: Service Sales Engineer
Contract Type: Permanent
Location: Midlands
Salary: £ 36,000 - £ 43,000 + Bonus + Car + Excellent Benefits Package
Start Date: Immediate
REF: TS-LH-137
Contact Name: David Walker
Contact Email:
Job Published: about 5 years ago

Job Description

Our client is a specialist in air handling units, fan coil units, unit heaters and close control products.

They are urgently looking to recruit a Service Sales Engineer to generate sales of Service & Maintenance contracts for the Midlands area.

Key Responsibilities:

  • Establish, develop and maintain business relationships with current and prospective customers in the designated geographical area
  • generate new business for the organisation's service product​.
  • Network within existing customers to expand sales opportunities​.
  • Effect telephone calls, in-person visits and presentations to existing and prospective customers​.
  • Actively manage call schedules to ensure the area is adequately covered in a time-efficient manner​.
  • Research sources for developing prospective customers and for information to determine potential​.
  • Maintain high visibility in the market place by achieving the required face to face sales calls per week​.
  • Prepare clear written proposals and quotations for current and prospective customers working at agreed margins
  • Work towards exceeding agreed sales targets and maximising margin opportunity.
  • Arrange and present lunchtime or evening Continuing Professional Development (CPD) seminars for customers / clients.
  • Co-ordinate sales efforts with marketing, sales management, accounts, logistics and technical services.
  • maintain Customer Relationship Management (CRM) system.
  • Respond to email and phone enquires in a timely manner.
  • Follow up all quotations issued on a regular basis (updating the CRM accordingly).
  • Work in close collaboration with colleagues looking for potential opportunities on projects or in organisations outside of the defined geographical area.
  • Work in close collaboration with the Service Sales Team seeking opportunities to promote the company’s services.
  • Maintain accurate sales forecast within the CRM.
  • Participate in trade shows and social events with potential or existing customers.
  • Liase with management on a monthly basis.

Key Requirements:

  • Full UK Driving Licence.
  • HNC / HND or Degree in Mechanical / HVAC discipline or equivalent would be an advantage
  • Good understanding of modern Building Services design.
  • Minimum of 2 years field based sales experience.
  • Experience of identifying and developing new customers for the business via telephone ‘cold calling’ or networking via existing customers.
  • Ability to select and specify appropriate service from client initial contact.
  • Good time management and call planning ability.
  • Good IT skills and ability to use software  e.g.. Microsoft Office packages.
  • Excellent presentation and communication skills (written and oral).
  • Good interpersonal skills.
  • Demonstrable confidence under pressure.
  • personal resilience  e.g. ability to deal with demanding or difficult customers and persistence with the sales process.

​For more information about this position, please contact David Walker on  : 0118 930 4444  or