Pre-Sales Technical Engineer - Heating

Our client is a leading worldwide manufacturer of engineering products.

They are currently looking to recruit a Pre-Sales Engineer (Heating) to provide pre-sales technical support to customers and account managers in order to assist the sales of the client's heating products.

Key responsibilities:

• Produce accurate quotations relating to the complete product portfolio.
• Answer technical / application queries over the phone and via email from customers and account managers.
• Produce wiring and layout drawings as required.
• Analysis of specifications and drawings to produce suitable equipment selections.
• Attend customer visits with Account Managers.
• Manage own workload & inbox.
• Training support for customers and account managers.
• Provide technical updates to customers / account managers when required.
• Support internal sales department alongside the external account managers.
• Providing a courteous and helpful service to customers.
• Keep up to date with product development and issues.
• Achieve key performance indicators.
• Comply to health & safety regulations at all times.
• Understand and comply with all relevant company policies.

• Good working knowledge and technical understanding of heating and / or electrical systems and applications (ideally within the Heat Pump industry).
• HNC / HND qualified or equivalent industry experience.
• Knowledge of the renewables industry.
• Ability to present technical presentations is desirable.
• Possess practical hands-on skills.
• Good telephone manner.
• Ability to work effectively independently and as part of a team.
• Computer literate and competent user of Excel spreadsheets.
• Team player, committed, outgoing, confident, polite, professional and driven.
• Excellent customer service approach.
• Excellent time management, multi-tasking skills and ability to meet deadlines.
• Ability to use own initiative.
• Good organisational skills.
• Able to work under pressure.
• Full UK Driving Licence.