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Pre-Sales Technical Engineer - Heating

Pre-Sales Technical Engineer - Heating

Location: Beds, Bucks, Herts
Industry:
Salary: £ 30,000 - £ 37,000 + Bonus + Benefits Package.
Start Date: Immediate
REF: TS-LH-145
Contact Name: David Walker
Contact Email: david@tsinternational.net
Job Published: 2 months ago

Job Description

Our client is a leading worldwide manufacturer of engineering products.

They are currently looking to recruit a Pre-Sales Engineer (Heating) to provide pre-sales technical support to customers and account managers in order to assist the sales of the client's heating products.

Key responsibilities:

  • Produce accurate quotations relating to the complete product portfolio.
  • Answer technical / application queries over the phone and via email from customers and account managers.
  • Produce wiring and layout drawings as required.
  • Analysis of specifications and drawings to produce suitable equipment selections.
  • Attend customer visits with Account Managers.
  • Manage own workload & inbox.
  • Training support for customers and account managers.
  • Provide technical updates to customers / account managers when required.
  • Support internal sales department alongside the external account managers.
  • Providing a courteous and helpful service to customers.
  • Keep up to date with product development and issues.
  • Achieve key performance indicators.
  • Comply to health & safety regulations at all times.
  • Understand and comply with all relevant company policies.
Key requirements:
  • Good working knowledge and technical understanding of heating and / or electrical systems and applications (ideally within the Heat Pump industry).
  • HNC / HND qualified or equivalent industry experience.
  • Knowledge of the renewables industry.
  • Ability to present technical presentations is desirable.
  • Possess practical hands-on skills.
  • Good telephone manner.
  • Ability to work effectively independently and as part of a team.
  • Computer literate and competent user of Excel spreadsheets.
  • Team player, committed, outgoing, confident, polite, professional and driven.
  • Excellent customer service approach.
  • Excellent time management, multi-tasking skills and ability to meet deadlines.
  • Ability to use own initiative.
  • Good organisational skills.
  • Able to work under pressure.
  • Full UK Driving Licence.
For more information about this role, please contact David Walker on 0118 930 4444   or   07774 726119     or email:   david@tsinternational.net.